Help & FAQ

Welcome to our Help & FAQ page!

Here you will find answers to the most frequently asked questions about Jayla's Miracle Hair so that we can help you quickly and effectively.

If your concerns are not answered here, please do not hesitate to contact us directly – we are always here for you and happy to support you!

Does Jayla's Wunderhaare offer free shipping?

Yes, we offer free shipping on orders above a certain amount. Please visit our shipping policy page for more details.

How long does it take to ship my order?

Our team does everything to process your order quickly and safely, so that you can usually have your new products in your hands within 2-3 working days .

Your moment of glory is important to us, and we work hard to make it a reality as quickly as possible.

Is there a return guarantee?

Yes, your satisfaction is important to us, which is why we offer a 30-day return guarantee .

If the product does not meet your expectations, you can return it to us within this period.

How can I contact Jayla's Wunderhaare customer service?

You can contact our customer service by email at support@jaylaswunderhaare.de or by phone at +49 174 7951007. Our team is available Monday to Friday.

Does Jayla's Wonder Hair offer customized hair care products?

We do not currently offer customized products, however we are constantly working on new solutions to meet your individual hair needs. Stay up to date with our latest offers!

How do I best care for my hair with Jayla's Miracle Hair products?

For optimal results, we recommend using our products regularly according to the instructions on the packaging. Visit our blog for additional care tips and styling ideas.

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